Services

Linkos Global Business Solutions offers comprehensive BPO services across multiple business functions and processes. Whether your organization is a complex global company, a growing mid-sized business or small business, our offshore outsourcing solutions can help you reduce costs, improve performance delivery and increase productivity. We combine our rich experience, proven delivery model, industry-leading tools and technologies to deliver customer satisfaction with our BPO services. We also offer BPO services specific to the unique needs of particular industries such as telecommunications networks, credit services, Real Estate, Insurance, utilities, pharmaceuticals and more.

 

CALL CENTER

Our cost-effective call center solutions are customized to reduce your cost and increase your productivity. We help you to remain competitive with the following services:

  • Inbound Customer Care Support
  • Outbound Customer Care Support
  • Telemarketing/ Sales Support
  • Chat and Email Support

Considering your market and industry, our experts at Linkos Global Business Solutions can help you gain and retain more customers. Our cost –effective call center solutions are designed to save you money and increase your productivity. In this way, your business can remain in business and stay competetive.

This Service Includes:

Inbound Customer Care Support

  • Manage and answer customer inquiries
  • Cross-sell products and services
  • Provide customer information line

Outbound Customer Care Support

  • Upsell products and services
  • Sales generation

Telemarketing/ Sales Chat and Email Support

  • Cold calling
  • Appointment setting
  • Provide information
  • Assist customers online
  • Respond to email inquiries
  • Resolve customer concerns
  • Process complete documentation

What are your benefits of buiding your own call center at Linkos Global Business Solutions:

Reliable technology Infrastracture

Our team uses advance tools and software for peak contact center performance.

Dependable Communication

As a prime contact center solutions provider, Linkos Global Business Solutions utilizes in technologies for efficient real-time communication.

Keep You Updated

We keep you in th eloop by providing you with ongoing reports and results depending on your requirements. We provide Team Leaders, Supervisors and Operations Manager for all our accounts.

Call Center Experts

Wetake great pride in our team of BPO professionals who have been in the industry for years. You are guaranteed to have the most experienced call center representatives in the Philippines working for you.

Productivity Goals Met

Through our constant performance evaluation, ongoing professionals development and incentive programs for our agents, we definitely meet and exceed your expectations.

Affordable and Sustainable Performance

We offer top quality call center services at affordable rates, giving you a faster return on investments (ROI)

 

DATA ENTRY

We help enhance the performance of your business with secure and efficient data entry services. Remain competitive by increasing your productivity while reducing your workload with these services:

  • Data Analytics
  • Data Capture
  • Data Cleansing or enrichment
  • Data merging
  • Data processing

At Linkos Global Business Solutions, we understand that in any business and industry, data entry requires dedication, time and accuracy. For this reason, data entry processing consumes so much time, that it leaves little or no room for growth and productivity. You need to think of ways of how you can balance your data entry processing and productivity performance. Here is where we can help you.

Linkos Global Business Solutions provide a wide range of data entry services. Each service is specialized as per your business and industry. We only hire experienced data entry specialists who are expert in the field that your require.

Our offshore Data Entry Services Include:

  • Account payables
  • Account receivables
  • Medical Claims
  • Patient records
  • Shipping documents
  • Loan data
  • Logistics data
  • Product details and service catalogues
  • Insurance claims
  • Book data entry
  • Printed and handwritten documents
  • Credit card applications
  • Tax records
  • Online shopping records

What are the benefits of Outsourcing your Data Entry Jobs to Linkos Global Business Solutions:

Reduced Operational Costs

We provide you not only with efficiency but also cost savings. Our data entry services can dramatically reduce your operational costs.

Flexibility

Through having your own offshore data entry staff in the Philippines, you are free to attend to other important business matter.

Increased Productivity

You can expect quick and qualtiy data entry processing of your projestc while you manage your business productivity performance.

Secured Processing

We guarantee the security and confidentiality of your data. We use only the most reliable software and updated data security tools.

Quality Results

Rest assured that your offshore staff in the Philippines are professional and are experienced in your field of interest. We only hire competent individuals who meet your requirements.

 

VIRTUAL ASSISTANCE

Virtual Assistant is assistance that is provided by phone, fax, e-mail or even instant message. Virtual Assistance is provided by a Virtual Assistant (VA), independent agent who provides administrative, creative or technical services. Often that means handling the same types of tasks as an office secretary or manager.

This Service Includes:

  • Manage contacts lists and customer spreadsheets
  • Maintain a calendar and set up meetings
  • Take transcription and handla correspondence
  • Make travel arrangements
  • Handle billing and accounting
  • Prepare and send out e-mail newsletters
  • Prepare, collate and ship proposals and meeting materials
  • Send our requested information to customers
  • Handle client inquiries by phone or e-mail.

What are your benefits of having a Virtual Assistant at Linkos Global Business Solutions:

Decreased Operational Costs

Start-up companies all over the world benefit much from hiring Virtual Assistant from Linkos Global Business Solutions. Finance is quite a factor in the initial phase of the business. Many business struggle to cope up with their expenses. Hiring VA’s from our company during the nascent stages of the business helps to cut down on operational expenditure.

Improved Business Productivity

Certain business tasks like client follow-up, content creation, email management, are recurring in nautre. Streamlining business activity is essential. Companies can delegate such tasks to our VAs. This enables the company or business to delegate non-recurrent tasks to their regular/ in office employees. Thus, nothing is overlooked. We provide our own Supervisor for Virtual Assiatance Accounts for daily monitoring and submission of reports. Having VA’s take care your redundant tasks keep things moving forward for you on a personal level as wll. In a business environment, this leads to increased productivity.

Focus On Core Operations

Engaging in mundane tasks like managing emails or doing extensive market research, can at times, cause one to give less time to focusing on core business operations. Hiring VA’s make sure that entrepreneurs stay focused on impoertant tasks like manufacturing, productions and marketing.

A focused approach towards these operations by the entrepreneurs help them to achieve their business goals. VA’s will help you move forward.

Access to World-Class Talent

Our Virtual Assistants are proficient in multiple areas and make sure that tasks get completed with the stipulated timeframe.

 

ACCOUNTING

Maximize the knowledge and skills of our accounting staff at Linkos Global Business Solutions. We provide you the avenue to expand your business through our business finance and accounting services:

  • Account Payable
  • Accounts Receivables
  • Financial Analysis and Planning
  • Payroll Processing and Bookkeeping

The finance and accounting function in any business is mirror to its development and possible expansion. It can only operate efficiently through a strategic approach to business finance. This is even more challenging in today’s world where an organization has to optimize its investment wisely.

Through using competent finance specialists and accountants at Linkos Global Business Solutions, your business can be relieved from a possible financing burden. The difficulty of handling different aspects of your business can be reduced to just focusing on your core business funcitons. Frm handling accounts receivable and accounts payable to financial reports, our accounting professionals are competent to provide you with exemplary work. We guarantee to meet and even exceed your expectaions.

This Service Includes:

  • Accounting, Closing and Reporting
  • Accounts Payable
  • Accounts Receivable
  • Bookkeeping
  • Financial planning and analyis
  • Finance and accounting tools
  • General accounting
  • Payroll processing
  • Recovery audit services
  • Treasury
  • Tax services

What are the Benefits of Offshore Outsourcing Your Business Accounting Processes at Linkos Global Business Solutions:

Personalized Accounting Solutions

Our finance managers provide personalized accounting solutions based on your business goals.

Competent Finance and Accounting Talents

Aside from having excellent English communication skills, our BPO professionals are composed of finance specialists and accountant who have been in the industry for years.

Finance and Accounting Developments Processes

We improve your business finance and accounting processes through analyzing your current status and providing you with specific development strategies to expand your business.

Reduced Operational Costs

Save up to 80% costs through hiring your offshore accounting staff. Get business ssavings while enjoying greater efficienct with our competent BPO team.

Transaparency and Data Security

We work with integrity. That is why you can be rest assured that data are secured. You can also expect transparency with all our work process.