News and Events

Reducing Overhead Costs: the Simple Solution

Cost is always a part of a business and reducing overhead costs is as important as saving on direct materials and costs.

Overhead is a problem not just for large-scale operations, it is also very crucial for small to medium-sized businesses. The term indirect cost sometimes understates this element of the statement of profit or loss. One must always remember that a big chunk of revenue might be taken by overhead expenses. In some cases, indirect costs are greater than direct ones and may result in a big hit on revenue or even loss.

A Deeper Look Into Overhead

Controlling and reducing overhead costs requires understanding where these costs come from. There are actually several elements where overhead can be traced, the best solution is a solution that covers most of these elements.
Overhead is mostly traced to the following:

  1. Utilities – utilities take up a big chunk of overhead. This includes electricity, water, internet, etc. These may be fixed or variable to production.
  2. Administrative Expenses – Administrative expenses include salaries of personnel from the back office management to management support teams. These salaries are for services not directly attributable to operations but are vital to ensuring quality and the smooth flow of business.
  3. Rent, Equipment, and Facilities – Includes property, plant, equipment, and leases on such. For small to medium-sized businesses, this includes computers and the space used for accommodating tasks that are not directly related to production. This includes the property and equipment used for sales, accounting, recruitment, etc.
  4. Marketing and Sales – Similar to administrative, this includes salaries of salespersons, marketing personnel, insurance, benefits, etc.
    All of these elements have their corresponding methods of control. Avoiding unnecessary use of utilities, cutting on the use of some equipment may help alleviate the burden of these expenses. When it comes to administrative, marketing, and sales, some resort to downsizing but this step might take a toll on quality and sales.

Finding the Right Solution

There are a number of ways for controlling and reducing overhead costs, each method mostly covers just one element of overhead. But there is one solution to all of these, a solution that is practiced by most major companies—outsourcing. When a company uses an outsource, it saves not just on salaries but also on facilities, utilities, and administrative costs.
Outsourcing is not only ideal for multi-million dollar companies, nor is it solely for manufacturing. Small to medium-sized businesses can also benefit greatly from outsourcing. Here are some of many examples:

  • Professional Firms – Lawyers. real estate brokers or Realtors, and the such can delegate clerical tasks like email management and appointment-setting, lead generation, and even telemarketing to outsources. Doing this would greatly reduce overhead cost as it covers administrative, equipment and utilities.
  • Merchandising Companies – No matter how large or small a company’s market is, it is very important to have customer service, sales, and office admin support personnel. Together with these departments come overhead costs like salaries and equipment.
  • Financial Companies – Financial companies are burdened with loads of clerical tasks like data entry and processing. Data entry and processing is one of the most outsourced tasks. Outsource companies have data entry and processing specialists and their own quality assurance teams so you save a lot on salaries and facilities.

There are a lot of other business processes that a company can outsource. Find out more on how your company can save on cost through outsourcing and optimize your revenue.

GM speaks

Need Repeatable Results that Scale Along with Your Company’s Sales Growth?

Learning to craft a sales pitch is an essential skill for Linkos Global Business Solutions’ Telesales Agents.

Our telesales agents have a great sales hook that will make prospect customers want to hear more.

Telesales are omnipresent to marketing. Our company can provide above-average lead generation services that can greatly help businesses to better target their potential customers. We impose telesales as a vital tool in any well-rounded marketing strategies in order to cover every advertising avenue available.

How does our BPO remain competitive in Telesales Service? We follow a method to hit a perfect sales pitch. Successful selling for us is about building a relationship with prospective customers and demonstrating how our client’s products or services offer a direct solution to their problem turning them to brand advocates. Our agent’s sales pitch is a dialogue. Our telesales agents are flexible and accepting of our client’s involvement, we have a good working condition that will inspire our agents to perform to their maximum.

If you want repeatable results as this put in leverage to your company you may want to check on our secret weapon to more sales opportunities. Selling over the phone is still cost-effective, especially when compared to the increasing costs of other sales channels. When you outsource, you cut cost and increase your revenue. We give you an exceptional sales force that you won’t have to deal with what can be an expensive in-house sales staff. We will implement your plan instantly as we don’t require a lengthy training as our team will hit the ground running. We provide an expert sales management team that can help you step back and develop short and long term goals and plans, which can be potential money-makers.

Our mission is to put in leverage to your business, your company’s sales growth is our focus.

News and Events

Linkos Chronicles: The Secret Of Our Telesales Campaign


Telesales literally translates to Phone Sales.

It is defined as selling products or services  to customers using phones. However, there is a deeper and a more detailed job description of a Telesales person.

Most Call Center companies, especially here in the Philippines, use this term for their sales campaign where agents sell their client’s product or services over the phone, plain and simple. However, here at Linkos Global Business Solutions, our Telesales team does not just sell; we call potential and existing customers about our client’s products or services. How are we different you ask? It is the process.

The first thing our telesales do for our clients is Lead Generation. Our existing clients provide us with thousands upon thousands of leads. Instead of their field officers going to every single address and taking chances to make a sale, they hire us to filter and qualify them; eliminating the time-wasting task of doing a home-to-home sale. Once our telesales team gets the interest of the potential customer, the next step is to qualify them according to our clients’ standards. Not all our clients’ leads are their target audience. Hence, it is up to us to qualify those leads in order to increase the chance of closing the deal for their field officers. The last step after qualifying the leads is setting an appointment for our client’s field officers. This is really important because a non-expecting person caught off-guard would put their defenses up if a field officer suddenly knocks on his or her door and offers a product or service. In this step, the potential customer already knows that a field officer from our client’s company would be visiting them on a particular day, at a particular time, with one particular purpose. This step already creates a rapport between qualified leads and our client’s company, which will make them more open-minded about the offered product or service.

Following these steps can help our clients’ improve their sales ten-folds because this process ensures a higher conversion rate for them. It has been tried and tested, and our clients are happy with the results we have delivered to them. This is what our Telesales team has to offer; top-grade quality service which aims to promote a cost-effective and efficient solution for our clients in hitting their sales quota, not just for a month but a long period of time. As we say here at Linkos, client satisfaction is our satisfaction.

To know more about our Telesales campaign and other BPO services, contact us at 626 566 8381 or email us at

Here at Linkos, we do not just aim to be the top outsourcing company in Dagupan, Pangasinan, Philippines but the leading one-stop outsourcing company in the world. Call us now!